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At Broadwing, they
differentiate themselves by providing an unparalleled focus on
customer service and delivering a full suite of data,
Internet, voice and managed services solutions on the only
intelligent, all-optical switched network in the industry.
Broadwing continuously
exceeds telecommunications standards by introducing new
technological advances and delivering on promises made to
their customers. Their "through the customer's eyes" approach
to business is the cornerstone for every aspect of product
implementation and delivery, and has allowed them to set the
standard for accountability with award-winning products and
services, proactive monitoring, 24x7x365 customer service
support, and superior service level agreements (SLAs).
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Broadwing
also brings 128 years of experience in developing distinctive
customer relationships and expertise in communication
technologies through their local service subsidiary Cincinnati
Bell. One of the nation’s most respected and best performing
local exchange and wireless providers with a legacy of
unparalleled customer service excellence and financial
strength, Cincinnati Bell holds the distinction of being the
only carrier to simultaneously receive the J.D. Power and
Associates Awards for both residential local and long distance
telephone service among mainstream
users. |
Broadwing Customer Service:
(800)
422-1199
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