At Broadwing, they differentiate themselves by providing an unparalleled focus on customer service and delivering a full suite of data, Internet, voice and managed services solutions on the only intelligent, all-optical switched network in the industry. Broadwing continuously exceeds telecommunications standards by introducing new technological advances and delivering on promises made to their customers. Their "through the customer's eyes" approach to business is the cornerstone for every aspect of product implementation and delivery, and has allowed them to set the standard for accountability with award-winning products and services, proactive monitoring, 24x7x365 customer service support, and superior service level agreements (SLAs).

Broadwing also brings 128 years of experience in developing distinctive customer relationships and expertise in communication technologies through their local service subsidiary Cincinnati Bell. One of the nation’s most respected and best performing local exchange and wireless providers with a legacy of unparalleled customer service excellence and financial strength, Cincinnati Bell holds the distinction of being the only carrier to simultaneously receive the J.D. Power and Associates Awards for both residential local and long distance telephone service among mainstream users.

                            

Broadwing Customer Service:
(800) 422-1199